PRIVACY POLICY

This privacy statement explains what personal data SoftyWebSolution collects from you and how we use that data.

Last updated on 11/01/2023

Who We Are
We are SoftyWebSolution, a provider of custom software development and IT consulting services with 30+ IT professionals located internationally. As you read this document, you are currently visiting our website, which is a digital face of our company. We are strongly committed to delivering you a great experience while you are surfing our website, sharing materials you might be interested in, promptly clarifying any questions that might pop up, and ensuring uninterrupted functioning of the website so that you don’t feel annoyed. This won’t be possible without your kind assistance, which you render by sharing your personal data with us. At the same time, we understand that personal data is an extremely sensitive matter, and we take your privacy very seriously. To avoid making you feel uneasy in this regard, we’ve developed this privacy policy, which dwells on every little detail that refers to our work with your personal data.

What Personal Data We Collect
SoftyWebSolution collects data to provide you with direct feedback regarding our services. You provide some of this data directly, such as when you fill in the Contact Us form, Contact form, or Ask Author forms to contact us for support or comment on our articles. We get some data using technologies like cookies and receiving error reports or usage data from software running on your device.

We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources may vary over time, but currently include:

– Service providers that help us determine a location based on your IP address to customize certain products to your location.
– Partners with which we offer co-branded services or engage in joint marketing activities.
– Publicly-available sources such as open government databases or other data in the public domain.

You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to deliver a service or a feature or give feedback, you may not be able to use this service or feature or receive feedback.

The data we collect can include the following:

– Name and contact data. We collect your first and last name, work email address, phone number, company name, and other similar contact data.
– Demographic data. We collect data about you such as your country and preferred language.
– Website data. We collect data about how you interact within SoftyWebSolution’s website. For example, we collect details of visitor behavior patterns, i.e., data about the website sections you visit and how much time you spend there.
– Configuration data. We collect data about the network you use to connect to our website, including your IP address.
– Error reports and performance data. We collect data about problems you experience with our services. This data helps us to diagnose problems and provide solutions. Depending on your browsing environment and settings, error reports can include data such as the type or severity of the problem, details of the software or hardware related to the error, the contents of the files you were using when the error occurred, as well as data about other software on your device.
– Troubleshooting and Help Data. In case SoftyWebSolution is engaged in troubleshooting and help, we collect data about you and your hardware, software, and other details related to the incident. Such data includes contact data, the content of your chats and other communications with SoftyWebSolution, data about the condition of the machine and the application when the fault occurred and during diagnostics, and system and registry data about software installations and hardware configurations.

Please be aware you may communicate personal data we do NOT require, including your payment data, in the description section of a CONTACT-US form. We will not use this information in any way, besides storing it at our backup server. Please do not share with us any personal data not requested from you directly.

Our website is not intended for children and for private individuals, and we do not knowingly collect data relating to them. Parents can revoke the consent choices previously made and review, edit, or request the deletion of their children’s personal data.

We may also collect personal data from third parties who have your consent to pass your details to us or from publicly available sources.